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Step by Step Instructions |
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Glossary: |
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Multi-Factor Authentication (MFA) |
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This new enhanced security feature uses more than one
process of validation to verify the authenticity of your
identity when you sign in to access your credit union
accounts online. |
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Identity Theft |
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When someone uses your personal information to commit
fraud or other crimes without your permission. |
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Member Number |
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The number you receive when first opening your account
with your Credit Union. |
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Security Code |
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The case sensitive letters, numbers and characters you
copy to help prevent someone from entering your
information in an attempt to access your account. |
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PIN |
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The original password that you’ve been using with the
previous CU@Home site. |
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Security Question |
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A question and answer that you pick to help the Credit
Union confirm that the correct member is signing onto
the account. |
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Security Image |
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The characters you pick to help you confirm that you are
signing onto a secure site. If the security image is
something you did not pick—do not log in and notify the
Credit Union immediately. |
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Login Nickname |
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The login Nickname can be used instead of your member
number. This is optional. |
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